Students are expected to stay home and not participate in TASP programs if they are sick. General cold and flu-like symptoms are challenging to distinguish from COVID-19 and we appreciate you joining us in our commitment to health and safety. TASP will gladly give a credit towards a future activity in Summer 2023 or fully refund the activity cost if the participant cancels because of illness. If a participant arrives at TASP with or presents through the activity with health symptoms that do not meet our shared Health Information standards, the participant will be sent home with no monetary refund, exceptions may apply.
Down payments of $25/lesson ($100/lesson if private) are nonrefundable, unless a participant is ill and communicates this to our staff in advance of the lesson. Otherwise, if you cancel within 48 hours of the start of your scheduled lesson, then you will be charged 1/2 of your lesson cost. If you do not call nor do you show up for your scheduled lesson, you will automatically be charged the full lesson amount the day of your scheduled lesson.
TASP charges a seasonal, one-time, truly nonrefundable $10 registration fee.
If you feel you will be late to your lesson (even by 5 min), please call the office at 970-728-5010 to let us know so we can pass that on to your instructor(s) for the day. If we have not heard from you by 15 min after your lesson start time we will attempt to give you a call. If no contact has been made by 30 min after your lesson start time then we will cancel the lesson and it is considered a “no call/no show” meaning the full lesson cost is forfeited.
In the event that TASP cancels your lesson(s) we will gladly refund any down payment(s) previously processed (exempt $10 registration fee). This may be due to County health orders, staffing constraints due to illness, as well as ‘other’ events determined by TASP that are to the discretion of TASP considered intolerable high risk in accordance with the TASP risk management plan.
Cancellation of any trips booked with a partnering organization will be subject to the partnering organization and communicated to participants at the time of booking.
If you have any questions please contact the office at 970-728-3865.